On Target Sporting Arms is a Brisbane based retail and wholesale business that focuses heavily on providing good old fashion customer service and professional advice to firearm industry consumers Australia wide.

We’re looking for someone with:

Exceptional customer service skills 

Our customers are our single most important asset and your attention to customer needs and providing an off the chart customer experience are paramount to success in this role.

Absolute attention to detail

There is no margin for error in this industry. The legislated reporting requirements are absolute so we need your care and attention in ensuring that you get it right, every time.

Our business operates Monday to Saturday and this position is a frontline retail position, you will be required regularly to work Saturday shifts.

Job tasks and responsibilities

Our Staff provides friendly, personalised service to all customers.

• Record all customer enquiries and follow them up regularly.
• Process customer purchases on our integrated Point of Sale system
• Maintain legislated registers and forms
• Regular stock takes
• Maintain a high standard of showroom presentation
• Provide professional and honest advice to customers
• Pick, Pack, Wrap & Ship of Online and Phone Orders
• Performance measured against Key Performance Indicators

Qualifications

All store employees must:

• Hold and maintain a current QLD Firearms Licence
• Hold and maintain a current QLD Drivers Licence

Experience:

Retail sales and extensive customer service experience is regarded highly

Knowledge:

A sound understanding of firearm safety, firearm components and the various shooting disciplines exercised in Australia would be beneficial to all applicants.

Customer service focused:

Committed to providing exceptional customer service across all channels – written, phone and face to face.

Communication:

The ability to communicate clearly and concisely, varying communication style depending upon the audience.

Attention to detail:

Excellent attention to detail and written skills when communicating with others, in addition to maintaining Firearms Dealer’s registers and associated records.

Teamwork:

Willingness to assist and support others in a positive manner as required.

Time management/organisation:

Accomplish objectives effectively within time frame given, and carry out administrative duties in an efficient and timely manner.

Personal attributes:

• Professional presentation.
• Ability to work under pressure.
• Organisational and time management skills.
• Excellent attention to detail.
• Confident, friendly and personable manner.
• Positive approach to personal improvement.

Sound like you?

Email a covering letter along with a copy of your resume containing at least two current references.

We’re looking for someone that is capable of an immediate start.

This is a Casual Position for at least 20 hours per week with the potential for the right person to grow into a Full-Time Position.