OTSA Shipping Policy

Shipping Policy

Thank you for visiting and shopping the OTSA Website (ontargetsportingarms.com). 

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays and firearms (specifically) are not shipped on the day immediately preceding a weekend (in most instances Fridays). 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the Express Post deliverable network as stipulated by Australia Post on their website and relative to the origin of shipment usually being our Keperra QLD 4034 store. 

Delivery delays can occasionally occur.

Shipment to P.O. boxes

OTSA ships to addresses within Australia, New Zealand and other parts of the world. 

Shipment to PO Boxes is limited to Australia Post services only. PO Box is not an address format acceptable should you choose Fastway Couriers as a shipment method. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

OTSA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

OTSA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

SHIPPING EXCLUSIONS

Excluded items for domestic shipping include:

• Ammunition
• Powders
• Primers

Due to the classification of such products we are unable to ship via usual means. 

If we have something that you want and are unable to attend our store to pick-up in person, you may be interested in Dangerous Goods shipping options. 

International Shipping Policy

We ship to selected International destinations, if you’re unable to obtain a quote from our system for a country you would like our products shipped to, please contact us on mail@ontargetsportingarms.com and enquire as to the possibility of obtaining a quote. 

Returns Policy

Our refund and returns policy provides detailed information about options and procedures for returning your order.